ABI Plaza, 11 Keppel Rd, Singapore 089057
At Bolsastradax, every decision starts with the customer. We believe a handbag should do more than complete an outfit, it should move with you through work, weekends, and everything in between. That's why we keep our collection small and deliberate, focusing on craftsmanship rather than mass production. Each piece is made using quality materials and thoughtful construction, so it holds up to daily life without compromising on style.
We also believe shopping online should feel as trustworthy as shopping in person. From transparent pricing to dependable domestic delivery across Singapore, we've built our processes around honesty and convenience. Our customer support team is responsive and actually considerate of your experience, whether you're choosing your first bag or your fifth. When you shop with Bolsastradax, you're not just buying a handbag, you're joining a brand built on quality, transparency, and caution.
To deliver thoughtfully crafted handbags that blend everyday practicality with timeless style, backed by transparent policies and dependable service across Singapore.
To become Singapore's popular online handbag brand, known not just for quality products, but for an honest, customer-first shopping experience from checkout to doorstep.
Bolsastradax exclusively uses Cash on Delivery (COD) as our transactional method. We do not accept electronic payments, credit card pre-authorizations, advance bank transfers, or digital wallets at checkout. When you place an order, you commit to paying the exact order amount in physical currency directly to the delivery agent upon arrival. If payment isn't available or is refused at the doorstep, the courier will retain the package and the delivery will be canceled.
All domestic deliveries within Singapore are completely free. Orders require one working day for processing, packaging, and sorting, followed by one to two working days for transit, a total fulfillment window of two to three working days. We currently ship only within Singapore and do not offer international shipping. Please ensure your address is complete and accurate to avoid delivery delays.
Yes, but only before your order has been dispatched. Since our processing phase takes exactly one working day, cancellation requests must be submitted within that window. To cancel, email us with your full name and order details. Once the item has been handed to our courier partners, it's considered shipped and cannot be canceled or altered under any circumstances.
If your item arrives damaged or doesn't match the variant you selected, you're covered by a 30-day return window from the date of delivery. Accepted returns are entirely free, with no restocking fees or return transportation charges, we arrange pickup directly from your location. Once received, our team takes one working day to evaluate and confirm return eligibility.
Since Bolsastradax operates exclusively via Cash on Delivery, all accepted refunds are issued through direct bank transfer. After your return is accepted, we'll email you requesting accurate banking details. We initiate the transfer within one business day, though it may take 9 to 10 business days for funds to reflect in your account, depending on your bank's processing timelines.
